I tried to upgrade the software for the site (for no real reason) but completely screwed it up so in desperation I sent a message to the ISP to restore it to the working condition it was happily in prior to my meddling with it. This was at about 6pm and office hours ended at 5pm so I wasn’t expecting anything to happen until tommorrow but I got an email almost straight away telling me that they’d done it!

So I unreservedly thank my hosts Titan Internet and highly recommend them to anyone who needs an ISP in the future.